Markraft Wins Best of Houzz

 

Customers come first is a phrase so oft-repeated by companies that it can be difficult to tell when it’s sincere and when it’s just a slogan.

At Markraft Cabinets, you don’t have to take their word for it.

In what could be called the people’s choice of interior design professionals, more than 40 million Houzz users recently selected Markraft from among approximately 2 million industry peers worldwide for the website’s 2019 Best of Customer Service award. Houzz is the leading online platform for remodeling and redesign that connects homeowners, design enthusiasts and home improvement professionals from around the world.

The annual Houzz award is handed out in three categories: Design, Photography, and Customer Service. Customer Service honors are based on several factors, including a professional’s overall rating on Houzz and client reviews submitted in 2018.

While most certainly a prestigious honor, the Best of Houzz award is, to Markraft President Cee Edwards, validation of the company’s longstanding commitment to putting service at the center of everything they do.

“We’ve always said that serving our customers is our number-one priority,” Cee noted.

You don’t have to look as far as Houzz to see that this is true. The 30-year-old local company’s core values include repeated commitments to the customer – giving the same attention to each client, regardless of project size and doing whatever it takes to not just meet, but also exceed, expectations among them. Even further, Markraft goes beyond building relationships with customers to being grateful for having them.

Simply put, there’s a reason Markraft has been a leader in the cabinet and countertop service industry for three decades, and it’s not just their superior products – it is, most importantly, its people.

From the showroom to in-home service, and in each department in between, Markraft’s expert team aims to tackle each project with pride, integrity, passion, and determination – from the design phase all the way through to completion.

See for yourself what makes Markraft stand out above the rest. Follow them on Houzz.com, where you’ll see the company proudly displaying the “Best of” badge on their profile. Then, stop by the showroom to see quality customer service in action.

Take your first step towards the design of your dreams by visiting Markraft’s Design Studio, 2705 Castle Creek Lane, just off Castle Hayne Road. Markraft’s professional kitchen and bath designers consult by appointment but drop-in visitors are always welcome to browse the showroom, open 9 a.m. – 5 p.m., Monday – Friday. Call (910) 793-0202 or visit markraft.com for more information.

Categories: Insights