HEROES WORK HERE
I see this sign every time I drive through the gates of Plantation Village. Immediately I think of the health care professionals who work in our Resident Care Center tirelessly caring for our residents. Lately, I’m starting to see heroes in other places. Everyday heroes just doing their jobs in tough conditions.
We strive to be the Community of Choice in the Coastal Carolinas for independent seniors. Hospitality is our priority. It’s our North Star. Listen closely to our Associates. Every conversation the same.
“What else can I do for you today?”
Those aren’t just words. We believe it. We live it. It is said out of love and respect for the people that we serve. These people may not be related to us by blood, but we consider them family.
Leading the charge is Johnna Glick, our Facilities Director. From ordering the correct PPE to ensuring that everyone is following the established procedures, Johnna is taxed with keeping 300 residents and over 150 associates safe and healthy. Her concern for the wellbeing of our community can weigh heavily on her shoulders, but her team of Environmental Services providers, Security and Maintenance personnel keep meeting all the challenges with determination and patience.
Safety isn’t enough. Isolation takes its toll and socialization is a key component to staying healthy. It takes a village to come up with ideas to keep all these individual people safe, but still engaged. Cara Arrans, Accounting Director, created a concierge service, aptly named, the Command Center – from vet visits to prescription pick- ups, if a resident has a request, we do our best to fulfill it.
This includes weekly grocery delivery. Assisted by our local Harris Teeter, it’s not unusual for the team to deliver almost 2,000 grocery items to our resident’s front doors.
As restrictions eased, we opened the “Village Market” in the Commons Building. It’s the brainchild of Dining Room Manager, Cathleen Clemmons. Artfully arranged and stocked with everything from fresh produce to wines, residents can shop for necessities and pick up “grab and go” sandwiches, soups and pastry items.
Gourmet meals are delivered daily to the resident’s homes. Food & Beverage Director, Kay McKinney and staff make sure to include special items to help keep everyone’s spirits up. It might be filet mignon, champagne, hand dipped strawberries or fresh cookies prepared by Chef Jessica.
At last count we delivered 21,700 gourmet meals to the community.
We are a vibrant community and while sheltering in place our Community Life Services Manager, Alycia Williams, is collaborating with the Marketing Team to create experiences that promote physical, mental and social wellbeing. Yoga, stretch, balance and Zumba classes are being streamed on our community television channel. Other experiences include virtual art tours, lecture series, games, scavenger hunts and employee parades.
The Plantation Village associates are committed to creating happiness for our community. No matter what comes, we will continue to grow and adapt and work together to provide the best quality of life for our residents. The sign at the entrance is correct.
Heroes do work here, and we’re proud to be among them.